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Ordered a handbag on sale for about ten dollars. It was defected , ,as the clasp in the front could not close. Returned it and was charged $9.99 for shipping . The label comes with your order. How convenient ! I can't tell you how many times I called to try to tell...
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Anonymous
Kiran Puri

I agree with the person above. Why don't they hire Americans? I struggle enough with communication as it is when it comes to explaining any unusual situation to anyone who has...

Anonymous
Anonymous

Do u have a phone number for them? This ticket thing is bs

1.0
I didn't like
  • Rude customer service
  • Customer service
#1058552
Reply to reviews

So I just noticed I've been billed twice for a "VIP" membership from Blair. What the heck is this suppose to be? When I called the company they said I authorized it on an online order that had some block that asked if I wanted to save $15. Of course I would want to...
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I didn't like
  • Misleading customers
#992581
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On Dec 2nd I order 3 pairs of shoes. 2 were dress shoes and the other more casual. I have received the casual pair, but have heard nothing about the 2 pairs of dress shoes. You have taken almost $45 out of my checking account. Unfortunately I have misplaced my invoice,...
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3.8
#986546
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Coat Review

Blair
#925849
I recieved my husbands sports coat, 9/14, order number 45335562, the jacket was so badly wrinkle. We tried every way to get them out but to no avail, i put it in the shower with hot water running thinking the steam would remove them, that didnt work so i bought a bottle of wrinkle out spray, that didnt work.i have no information and threw the bag out. What do i do now?
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Blair Shipping Service Review

Blair
#923006
1.0
Details
I placed an order w/blair 2 weeks ago.. and still have not received the order.. after verifying everything but my bra size I still don't have the order... this company is a Joke... then want to give me $5 on my next order...REALLY... you can't get this one right...I'm very disappointed.. NEVER ORDER FROM BLAIR!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Gentleman Jeans Review

Blair
#876201
5.0
Details
I have had nothing but excellent service on everything I purchased....
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money

Blair Return Policy Review

Blair
#777273
3.0
Details
I will never order from them again. Charged me $12.99 to process order then $9.99 for processing return! Just gave them $23.00 and got nothing!!!!!!! What a terrible experience.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
Purchased a pair of pants in March. Poor quality material and size did not fit. had to pay shipping to send them back and ask them to credit my Blair card. Never heard a word back from them. Now November and received a collection call for $187 owed to Blair for a...
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Product
#927512
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I bought a pair of pants for my elderly Dad at a reasonable cost and in the size I always buy him - medium. When I received them, they were very LARGE and not made of the best quality. I was going to live with the quality because the cost was so good, but he could...
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1.6
Product
I didn't like
  • Cost of return shipping
#924360
Reply to reviews
The worst customer service I've ever received order from catalogs for the last 3 years because I'm injured and not able to go to the stores and this is by far the worst place I've ever ordered from please do yourself a favor and do not shop here ordered a gift for my...
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1.5
#919320
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I was going to place an order for several items and the person taking my order refused to allow me the extra 20% off everything plus 99 cent shipping for entire order. I will never buy anything else from Blair! It probably won't do any good but i am reporting Blair to...
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#897807
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The blouse I bought from the Blair catalogue at $22.49 was too large. I kept the skirt ordered @ the same time. Total shipping chgs. paid were $10.99 for 2 items. I used their enclosed "Prepaid Easy Return Label" & returned the blouse. My credit card showed I was...
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Anonymous
Anonymous

They do state on the bottom of the return label it costs 9.99, most companies do charge you. You just have to read the label. I have yet to run into a company that will give ...

Anonymous
Anonymous

They are stealing from every one of their customers no doubt!

3.1
I didn't like
  • Using their prepaid return label and being charged for it
#892697
Reply to reviews

blair did the same scam on me-i never ordered the vip plan. i sent back all items ordered -they canceled my account-i got the vip charges removed. customer service said i owed nothind-but i get about 12 calls a day from cominity bank. they now have late fees up to...
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1.0
#887025
Reply to reviews
I did not agree to this. Iv'e asked for a refund. How can we get response ??? The credit card where they took the $14.95 from I no longer use so didn't even realise it was happening Can the BBB help with this ???????? I give my phone number but get no response.I ask...
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I didn't like
  • Vip program
  • Responce
#885009
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