Blair
Blair Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blair reviews show a 2.2 star rating from 113 customers; 42% would recommend. Consumers are mostly dissatisfied, citing slow shipping, missing orders, and unanswered catalog and order inquiries.
Key Takeaways for Future Customers
- Expect value on price and clothing selection but variable quality.
- Catalog orders remain important for many shoppers.
- Consider payment tracking due to reported billing issues.
Negative Feedback / Risk Areas
- Pervasive customer complaints about customer service and phone access.
- Frequent refund and return problems; some report missing exchanges.
- Slow or lost shipping and occasional double billing.
Positive Feedback
Customers appreciate the value, nice clothes, and reasonable prices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blair reviews show a 2.2 star rating from 113 customers; 42% would recommend. Consumers are mostly dissatisfied, citing slow shipping, missing orders, and unanswered catalog and order inquiries.
Key Takeaways for Future Customers
- Expect value on price and clothing selection but variable quality.
- Catalog orders remain important for many shoppers.
- Consider payment tracking due to reported billing issues.
Negative Feedback / Risk Areas
- Pervasive customer complaints about customer service and phone access.
- Frequent refund and return problems; some report missing exchanges.
- Slow or lost shipping and occasional double billing.
Positive Feedback
Customers appreciate the value, nice clothes, and reasonable prices.
Media from reviews




Trying to get cstalogs
nothing use to get Blair Catalogs my 98 year old mother loves their clothing. Katherine Buck is on mailing list to get catalog
Request a physical catalog to be mailed to me
I would like to request a physical catalog be mailed to me, but none of the numbers are legitimate. All numbers are not getting me into contact with anyone.
Preferred solution: a catalog mailed to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Returned items I returned my items for an exchange and never got the replacements. I tried calling and was not able to contact them as some other company had their phone number.
My issue has not been resolved. The phone number for the company now belongs to a totally different company. I was not able to contact or connect with the company.
I was not able to contact them because their number now belongs to another company. I returned my sweaters for an exchange but never got the other sweaters back.
It has been almost a year now. My understanding is that Blair has gone bankrupt and is no longer in business.
- Good quality of product
- No response from company
Preferred solution: Exchange of my sweaters sent to me.
User's recommendation: Do not buy from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Returned items
I returned items for an exchange and they kept my returned items and never contacted me or returned the exchange.
User's recommendation: Don’t buy or return for exchange from Blair.
I am wondering where my order is. I placed it on January 13, 2026
I would like the company to answer the phone and tell me where my order is. I placed the order on January 13, 2026, for several items. I have tried all the phone numbers provided, and no one has answered.
User's recommendation: I will not recommend, until I am satisfied
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWould like to purchase clothing
I can not get thru to anyone to purchase clothing. When i called it was just silent.111111****aaaa11111
Preferred solution: Subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Blair gift cards
No one responded to me. All I want to know if Blair gift can still be used I have two cards worth $100.00 and I would hate to be denied using them.
Can you tell me how I can utilize them? Many thanks,
Ruth Berard,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchased merchandise
Order was delivered to wrong address. I need to return some items.
A 2nd package was delivered that I didnt order.
I need to return these and be credited for my money for these 2 orders. How do I do this?
User's recommendation: Be wary of dealing with this company.
Trying to locate pants I baught from hayban Worst customer service I have talked to !d
poorly trained
Representitive was treeible. I was just trying to find a match for pants I Baught from Hayband . or get a catalog fron you .
User's recommendation: Don't call them they are absolutely worthless.
You sent wrong sizes. Call me ASAP 405-919-****
I need to speak to you! You sent my order marked with the wrong sizes.
I tore off the paper labels, washed them, dried them, and ironed them! The outer labels said size 38/30; they actually are 40/30s. My order number is #BWW7995. I paid a total of $71.94!
I want 2 new pairs of the proper size at no extra charge. I want free shipping for the wrong jeans your company sent! Call me ASAP at 405-919-****.
This isn't right to do this to a customer! Thank you!
Preferred solution: Full refund
Looking to purchase a computer, and after phoning your organization I was directed to write a review which O am more than happy to do because I have been the beneficiary of many many years of great se
Your guess is as good as mine. We live in a World of constantly evolving technological advancement that more often than not do not exactly improve anything.
For every innovation that drives us farther, there is an underlying impediment that may require one or more steps backwards. Ultimately the giant leap forward will come to fruition.
Patience is the greatest of all virtues.
User's recommendation: Be patient. Keep calling and do not give up until you have achieved your goals.
Want a catalog as i love how your clothing fits me
I'm trying to speak with someone to have a catalog mailed to me. I like how their clothing fits.
I need to speak with someone in customer service but after a few rings their phone just hangs up. Very annoying!!
User's recommendation: You will have a terrible time trying to connect with someone. After a few rings their phone hangs up
Never received my shoes
I ordered two pairs of CNA trip shoes, khaki and blue, size 10.5 men's, on 10/23/25, reference number 388235****, and never received my package or tracking number. Can you please assist me? Thank you.
Preferred solution: Deliver product or service ordered
Want a Blair catalogue
Did not get a Blair catalogue.Tried to get a CC person on the phone wand up getting Just Ask.No way to contact you.You don't answer the geven phone number.I need a catalogue to order Scandia Woods slippers.I usually get a catalogue from you.Maybe this month The slippers are nice Just Ask charged 5.dollars.
User's recommendation: Keep up with messages
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad Ordering Experience
I ordered approximately $100.00 worth of clothing for my 98-year-old mother on June 11th. She is entering a care center on July 28th, so I assumed, naively, that we would receive the items in plenty of time.
I have ordered from Blair before, and it has taken up to 2 weeks, so I was aware that shipping is slower than other sites. However, when 2 weeks passed and I had not received the order, I contacted customer service. They stated they had been overwhelmed with orders due to an 85% off sale that was ongoing. I called back again yesterday, July 3rd, only to be read the same script.
I stopped the rep and stated I had already heard this script and was very unhappy with the service I was receiving. She started offering to cancel the order after stating it would be shipping out, that right now the company was 'working on' orders they had received the first week of June. I requested to speak to a supervisor, who read the same script. I have been a customer of Blair for many years.
I relayed this to the supervisor, who seemed to not care that they were losing a customer. They all are robotic, in a foreign company and don't seem to care about customer loyalty. I ended up canceling my order and my relationship with Blair. Too bad.
I liked their clothing for my mom. I will just start to look elsewhere.
- Good quality clothes
- Had the items i needed for my elderly mother
- Are taking orders and not shipping them out
Preferred solution: Deliver product or service ordered
User's recommendation: Stay Away Can't provide items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem received was to small
The sweater I ordered was too small and I would like to reorder in the next size, 2XL. How can I do this? The order # was 1036.
Preferred solution: Replacement sweat
About
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Blair is an American company. The company was founded in 1910 by a law student John Blair who had just inherited a raincoat factory. In the very beginning the founder of the company focused on people whose business is preparing dead bodies for burial or cremation and making arrangements for funerals. At the present time Blair manufactures fine clothing for men and women. In addition, the company specializes now in design and manufacturing of a wide range of products for home. Blair is headquartered in Warren, Pennsylvania. The company also offers colorful catalogue to make shopping process better and easier.
Blair is ranked 762 out of 12123 in Footwear and Clothing category
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