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I accidentally enrolled in the VIP program, which started siphoning money from my bank account once a month. I unsubscribed from the program, receiving an emailed confirmation, in November 2016. I recently discovered the company continued to withdraw money from my...
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#1301680
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Blair - Order

When is my order being delivered
#1301602
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I tried to check out using paypal. I completed their portion and was sent back to the blair.com site to finish. I added my phone number and the "proceed" button did not work. I tried for 15 minutes to find an error without success. I then tried to checkout under their...
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2.3
I didn't like
  • Online store with failing website
#1301137
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January 2018 Returned 3 Sweatshirts on the return the option for refund was checked. In February a month later received letter stating they no longer sent refunds but gave me a credit. Credit dollar amount $32.00. In March ordered some summer tops. Amount of order was...
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I didn't like
  • Dealing with blair
  • Uninformed and inability of any help from customer service
  • Customer service
#1278718
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Blair - Furniture covers

I bought furniture covers to cover my living room furniture because I have a cat who sheds, I get sick of the cat hair. Any way, everytime you would sit down on the furniture, the furniture cover would pull right off when you would get up. When I washed them in the washer and dryed them, the backing melted some, and I had it on a low setting, that made me upset!
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1267800
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I ordered 4 pairs of jeans, was supposed to get free shipping, I was charged shipping. When I called basically the answer I got was, too bad , we're charging you shipping anyway. Now I went to order shirts, again, if you sign up for Blair's e-mail, FREE SHIPPING. When...
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#1265833
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They took 8 days to even send out my delivery!!! Then UPS could not even find it. Blair sat on this order for well over a week, and I could get no one to resolve it, and it was for a Mother's Day gift.I spoke with the manager and supervisor, not help! Stay away from...
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1.0
#1252490
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I purchased a single item and paid by credit card. Subsequently, I noticed a charge for $14.97 and thought that was the item that I purchased. The next credit card statement had an identical $14.97 charged to Blair and I thought they double billed me for the item. I...
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Anonymous
Judy

I am having the same problem! My mother's account shows she purchased two items one year ago, but still can't get the card paid off because of the VIP program and the insuranc...

#1243124
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Blair - Complaints

I called and cancelled and paid off bill .and am now being billed by Comenity bank.. What gives...
1.0
Details
Customer service
Diversity of Products or Services
Website
#1233026
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Ordered one coat in Toffee, in Medium For some reason they also sent a bright blue in same style and size. I tried on the Toffee, it was HUGE, phoned them and they then sent a small, I knew the Medium was mis-sized -- the Small was truly a Small, I returned all three...
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2.9
Product
I liked
  • Coat with correct sizing
I didn't like
  • Uninformed and inability of any help from customer service
  • Customer service
#1219886
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