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They took 8 days to even send out my delivery!!! Then UPS could not even find it. Blair sat on this order for well over a week, and I could get no one to resolve it, and it was for a Mother's Day gift.I spoke with the manager and supervisor, not help! Stay away from...
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1.0
#1252490
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I purchased a single item and paid by credit card. Subsequently, I noticed a charge for $14.97 and thought that was the item that I purchased. The next credit card statement had an identical $14.97 charged to Blair and I thought they double billed me for the item. I...
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#1243124
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Blair - Complaints

I called and cancelled and paid off bill .and am now being billed by Comenity bank.. What gives...
1.0
Details
Customer service
Diversity of Products or Services
Website
#1233026
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Ordered one coat in Toffee, in Medium For some reason they also sent a bright blue in same style and size. I tried on the Toffee, it was HUGE, phoned them and they then sent a small, I knew the Medium was mis-sized -- the Small was truly a Small, I returned all three...
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2.9
Product
I liked
  • Coat with correct sizing
I didn't like
  • Uninformed and inability of any help from customer service
  • Customer service
#1219886
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Blair - Sizing Inconsistent

Knit tops were so short & small in a medium. Knit sweater jacket so large in a medium. Spring jackets, the sleeves were cut so big and ugly. They are good about returns, but wether a exchange or refund, you pay postage. I will never order again.
Product
#1218634
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THEY SHIP DEFECTIVE MERCHANDISE WITH POOR QUALITY AND WANT THE CUSTOMER TO PAY 9.99 TO RETURN A $30 PURCHASE. THEY KNOW THEIR PRODUCTS ARE SUBSTANDARD. UNFORTUNATELY I DID NOT READ THE REVIEWS ON THE PRODUCT. OVER 70 PER CENT OF THE CONSUMERS COMPAINED ABOUT THE...
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Anonymous
Anonymous

Blair is not a company that wants to provide good customer service. The response,, if i do not pay for the defective merchandise they will charge me $38 a month for late payme...

Anonymous
jw

may be it is time to have a class action lawsuit against blair for deliberately selling defective merchandise even after dozens of complaints. and shipping items that are size...

2.3
I didn't like
  • Uninformed and inability of any help from customer service
  • Dealing with blair
  • Rude customer service
#1213967
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Blair - Good experience

Just wanted to ask a question. Looking for white gentleman's stretch jeans
#1211312
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I ORDERED A PAIR OF PANTS, SIZE 44. THEY WERE TIGHT. MEASURED ACROSS THE WAIST WITH A YARD STICK. GOT 21 ". EQUALS 42 "Called Cust Ser. which took forever. They do not want to talk to a customer. They keep referring you to a different ph #. Finally got a person. I...
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Product
I didn't like
  • Dealing with blair
#1203229
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First Problem - An order was placed, the delivery address had been changed, there was a forwarding set up but the package was never delivered and it took almost a month to receive a credit back from Blair for this! Second Problem - An order was placed for three items,...
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3.0
I didn't like
  • Rude customer service
#1174120
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Refuse to give me my order after paying them lie say they ship it but didnt.lie on ups say they have it but they dont.never agsin im hurt mad upset got my hard earn money. I got no order ...refund out the ??? They charge for that.I wish they send me my order so I can...
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1.3
#1164863
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